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About Us

The Shoulders of Giants

Our team is a diverse collection of experts, each bringing their own unique skills and experiences to the table. From healthcare professionals to tech wizards, we’re united by a shared passion for conquering new summits.

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Our Mission

An Agency That Makes Sense

We’re committed to building genuine partnerships with our clients, working collaboratively to achieve their goals. By putting your success first, we’re proving that your agency shouldn’t work against you.

We’re an agency that makes sense.

Our Values

Easy. Fun. Fair.

Our values aren’t just lip-service for the website. They’re what get us out of bed. 

People First

Behind every business, campaign, product, or service is a person. We believe in putting our employees, our clients, and partners first. Treating them how we want to be treated. 

Do the Right Thing

We believe in honesty, integrity, and transparency in all our interactions. We prioritize fairness, respect, and accountability in everything we do. Our decisions are guided by our moral compass. Not our books. 

High-Quality

We believe in being high-quality people both in and out of the office. The team consists of coaches, volunteers, and more. We work to live and make a positive impact on our communities.

Be Kind

We are competitive, we are relentless, and we are hardworking. But we will always be kind and well-intentioned. Oh, and we have a strict no asshole policy.

Blog & Resources

From the Mountain

A collection of tips, tricks, and musings from the Tough Terrain Team. 

 

The Blurring of Lines: How Modern Marketing is Shifting

The marketing landscape has undergone a significant transformation in recent years. Once defined by a relatively...

Talk to Your Customers

We get it. Metrics are sexy. NPS scores, conversion rates, click-throughs – they paint a neat little picture of your...

Stop Chasing Impressions, Start Driving Revenue: A Guide for Healthcare Startups

You've poured your heart and soul (and probably a good chunk of your savings) into your healthcare startup. You've got...